Articles about ServiceNow Performance Analytics
ServiceNow Performance Analytics is an in-platform process optimization solution to create management dashboards, report on KPIs and metrics, and answer key business questions to help increase quality and reduce the costs of service delivery.
by Letty de Nijs | May 11, 2021 | ServiceNow Performance Analytics
What were some of the unique decisions that Bank of New York Mellon have taken as part of they journey. And what is the role of Performance Analytics in Governance. How is BNY Mellon utilizing Performance Analytics in the role of governance at the bank. How are they... by Letty de Nijs | May 11, 2021 | Performance Management, ServiceNow Performance Analytics
Michael Kaczun from Bank of New York Mellon and Pedro Soto will inform you about how Bank of New York Mellon uses Performance Analytics for their Governance. The webinar takes 20 minutes and is recorded during a breakout session at ServiceNow Knowledge ’20. Sit... by Pedro Soto | Apr 22, 2021 | Performance Management, ServiceNow Performance Analytics
Learn how Raymond James is starting the journey to leverage the power of Now Intelligence to reduce costs and improve user experience. And find out everything about the key concepts that will help you tap into the power of Virtual Agent, Artificial Intelligence, and... by Pedro Soto | Nov 16, 2020 | ServiceNow Performance Analytics
Does your PA environment feel cluttered? Are you concerned about the data quality of your PA content? Do you want to spend less time on creating high-quality content? The solution sought by PA Admins, ServiceNow Platform Owners, Admins, and Developers is finally here!... by Pedro Soto | Oct 14, 2020 | ServiceNow Performance Analytics
Before selecting the best partner to help leverage the greatest possible value out of Performance Analytics, it’s important for you to understand how most users think of traditional reporting and Performance Analytics. Performance Analytics is just reporting and... by Pedro Soto | Oct 7, 2020 | ServiceNow Performance Analytics
It’s Tuesday morning, and after grabbing a cup of coffee, you settle down to go through your inbox scanning for high priority items that may have arrived overnight. You work hard to be a trusted advisor to your clients for their ServiceNow investment and build... 
