Learn how Raymond James is starting the journey to leverage the power of Now Intelligence to reduce costs and improve user experience. And find out everything about the key concepts that will help you tap into the power of Virtual Agent, Artificial Intelligence, and Machine Learning already available in your Pro License:

  1. The 3 key questions to answer to maximize the ROI from Now Intelligence
  2. How to get improvements from small, agile projects with immediate ROI
  3. Why Now Intelligence can deliver head-spinning cost reductions

Watch the recording of this webinar with Sue Desidero from Raymond James, Mich Stutler from VividCharts and our own Pedro Soto.

Why this webinar might be the most interesting you see this year…

If your company has made the investment in ITSM Pro licenses from ServiceNow, you’re probably facing the pressure to drive adoption for the additional capabilities. It’s understandable. The investment has been made, and now companies want to see their return on that investment.

But are you leveraging the power of Now Intelligence (Virtual Agent, Predictive Intelligence and Performance Analytics that ITSM Pro offers? If you’re not but you’re looking to change that, this webinar is for you. The Pro features you now have access to are already turning into game-changers for those leveraging their power. This can be you and much sooner than you think.

Learn how Raymond James is starting the journey to leverage the power of Now Intelligence to reduce costs and improve user experience. And learn the key concepts that will help you tap into the power of Virtual Agent, Artificial Intelligence, and Machine Learning already available in your Pro License:

  • The 3 key questions you must answer to maximize the ROI from Now Intelligence
  • How to get unprecedented improvements from small, agile projects with immediate ROI activation before launching into large-scale improvement initiatives
  • Why Now Intelligence can deliver head-spinning cost reductions with ZERO process re-engineering efforts (Hint: The AI and ML do all the heavy lifting for you, making you look like a hero to your management.)

It is much easier than you think to start reaping the benefits of Now Intelligence like University of Maryland’s 75% reduction in incident resolution times and 66% reduction in incorrectly routed incidents; or Novant Health’s 50% reduction in workload through self-service and 30% fewer ticket reassignments.