Professional Services for ServiceNow® Performance Analytics

 

 

ServiceNow® Performance Analytics provides secure, simple access to key performance indicators (KPIs) and metrics that enable you to be proactive about improving business services. With ServiceNow® Performance Analytics, you can transform your organization to a goal-oriented business culture with an easy-to-use, integrated application designed for reporting and analyzing business performance.

 

With over a decade of experience in reporting and analytics and as trusted ServiceNow® partner, Westbury provides a range of services that will help you derive immediate value from your ServiceNow® data.

Professional Services for ServiceNow® Performance Analytics

ServiceNow® Performance Analytics provides secure, simple access to key performance indicators (KPIs) and metrics that enable you to be proactive about improving business services. With ServiceNow® Performance Analytics, you can transform your organization to a goal-oriented business culture with an easy-to-use, integrated application designed for reporting and analyzing business performance.

The Westbury ServiceNow® Performance Analytics implementation methodology

PA allows embedding intelligence in the day-to-day operation so that data-driven decision making is pushed into the organization in a way that traditional operational reporting fails to do.

By using the Westbury PA implementation methodology and PA Studio, including the out-of-the-box Westbury Enterprise Framework, PA implementation projects will have shorter throughput time and be of higher quality.

Consulting

Helping you shape your metrics

We will perform a baseline analysis of your organization’s processes and help you understand and shape the metrics that your team needs to measure performance.

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Implementation

Developing metrics, dashboards and reports

Our seasoned specialists can create interactive, informative and powerful metrics, dashboards and reports that will provide you with a solid understanding of your company’s operational status and afford you the ability to easily improve and expand on your services.

Off-the-Shelf Solutions

Jump-starting your reporting on all ServiceNow® modules

Westbury delivers a range of predefined metrics, reports and dashboards that cover the entire ServiceNow® system, from IT and Security to Customer Service and HR.

Training

Ensuring you sustain your knowledge

Learn the skills you need to work with ServiceNow® Performance Analytics.

THE WESTBURY ADVANTAGE

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OVER A DECADE OF EXPERIENCE

Over a decade of experience in analytics and reporting has given us the expert knowledge we need to ask the right questions and guide you in getting the most out of your analytics environment. We understand data and the value it brings to your organization.
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SERVING OVER ONE HUNDRED ENTERPRISE ORGANIZATIONS WORLDWIDE

We have established long-term, value added relationships with over one hundred enterprise customers worldwide.
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INDUSTRY LEADER

We are an industry leader in reporting and analytics and want to share our experience and best practice approach to resolving the challenges experienced today with metrics and reporting when using ServiceNow® Performance Analytics.

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TRUSTED BY SERVICENOW®, DEDICATED TO PERFORMANCE ANALYTICS

Recognizing our expertise, ServiceNow® has selected Westbury to provide consultancy, implementation and training services for its Performance Analytics solution. Westbury is trusted by ServiceNow® and focused entirely on Performance Analytics.

Servicenow® Performance Analytics

Using ServiceNow Performance Analytics gets you beyond reporting with personalized actionable intelligence. It embeds intelligence in the day-to-day operation so that data-driven decision making is pushed into your organization in a way that traditional operational reporting fails to do.

Drive performance

Provide actionable insight on each level and for every role using key indicators, mobile-enabled scorecards, time charts, analytics, drill-downs, and dashboards.

Establish a single version of truth

Share clear, up-to-date visualizations of performance across teams and organizations, establishing a single version of truth as the basis for objectively discussing service delivery and driving behavioral change.

Realize fast time-to-value

Performance Analytics is native and built into the ServiceNow® Platform, enabling you to realize fast time-to-value.

Secure

No data is duplicated or leaves the secure ServiceNow® enterprise cloud. Data is protected at all times by the same access control lists you implement across the platform .

Feel free to contact us at any moment

Our Amsterdam Office

Kraanspoor 16c
1033 SE Amsterdam
The Netherlands

Our Boston Office

1500 District Avenue
Burlington, MA 01803
USA