Blogs
Do you want to stay well informed about what happens in the field of Performance Analytics for ServiceNow? Stay tuned to this page as we share all of our valuable information. We love PA just as much as you do…!
Performance Analytics, a key ingredient to effective governance.
What were some of the unique decisions that Bank of New York Mellon have taken as part of they journey. And what is the role of Performance Analytics in Governance. How is BNY Mellon utilizing Performance Analytics in the role of governance at the bank. How are they...
Webinar “A key ingredient to Effective Governance” (recorded)
Michael Kaczun from Bank of New York Mellon and Pedro Soto will inform you about how Bank of New York Mellon uses Performance Analytics for their Governance. The webinar takes 20 minutes and is recorded during a breakout session at ServiceNow Knowledge '20. Sit back...
Webinar “How to win at Now Intelligence” (recorded)
Learn how Raymond James is starting the journey to leverage the power of Now Intelligence to reduce costs and improve user experience. And find out everything about the key concepts that will help you tap into the power of Virtual Agent, Artificial Intelligence, and...
Why Performance Management and IT4IT should go hand-in-hand during an IT Transformation project
The "Performance Management for IT" landscape I have been working in the “Performance Management for IT” space for over 20 years and have been actively involved in IT4IT for several years. In my opinion, the combination of the two, performance management and IT4IT, is...
Is your ServiceNow Performance Analytics Environment growing out of control?
Does your PA environment feel cluttered? Are you concerned about the data quality of your PA content? Do you want to spend less time on creating high-quality content? The solution sought by PA Admins, ServiceNow Platform Owners, Admins, and Developers is finally here!...
Leverage the greatest possible value out of Performance Analytics
Before selecting the best partner to help leverage the greatest possible value out of Performance Analytics, it’s important for you to understand how most users think of traditional reporting and Performance Analytics. Performance Analytics is just reporting and...
My client needs help with ServiceNow Performance Analytics, what are my options?
It’s Tuesday morning, and after grabbing a cup of coffee, you settle down to go through your inbox scanning for high priority items that may have arrived overnight. You work hard to be a trusted advisor to your clients for their ServiceNow investment and build their...
Westbury Names Pedro Soto as Director Business Development – ServiceNow Performance Analytics Practice
Amsterdam, November 6th 2017 Today Westbury Analytics proudly announced that Pedro Soto has been named Director Business Development - ServiceNow Performance Analytics Practice. Pedro brings Over 20 Years of Business Development Experience to Westbury Analytics....
Westbury
Our Amsterdam Office
Kraanspoor 40
1033 SE Amsterdam
The Netherlands
Our USA Office
100 S. Ashley Drive
Tampa FL 33602
USA